Privacy Policy

Last updated: May 2026
This Privacy Policy describes how we collect, use, and handle your personal information when you visit our website and use our catering and event services. We are committed to protecting your privacy and complying with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

1. Information We Collect

We only collect personal information that is reasonably necessary to provide our services to you. This may include: • Contact details: Your name, email address, phone number, and billing/delivery address. • Event details: Date, location, guest count, and specific dietary requirements or preferences. • Payment information: Processed securely via our third-party payment providers.

2. How We Collect Your Information

We collect information directly from you when you: • Fill out an inquiry form on our website. • Correspond with us via email, phone, or social media. • Book our services or sign a catering agreement.

3. Cookies and Website Tracking

Our website uses “cookies” to improve your browsing experience. Cookies are small text files placed on your computer to help the website analyse how users navigate the site and remember your preferences. • We use cookies to understand website traffic and visitor behavior so we can improve our digital experience. • You can choose to accept or decline cookies through your web browser settings; however, this may affect your ability to use some features of our website.

4. How We Use Your Information

We use the information we collect to: • Respond to your inquiries and provide accurate quotes or proposals. • Deliver our catering and event management services. • Manage invoicing, payments, and standard business administration. • Comply with legal, health, and food safety regulations.

5. Sharing Your Information

We respect your privacy and do not sell your data. We only share your information with trusted third parties necessary to run our business, such as: • Secure payment processors and accounting software. • Subcontractors or core team members (like event coordinators or kitchen staff) who strictly need the details to deliver your event. • Legal authorities, if required by law.

6. Security and Storage

We take reasonable steps to ensure your personal information is stored securely (either digitally or physically) and protected from unauthorized access, misuse, or disclosure.

7. Access and Corrections

You have the right to request access to the personal information we hold about you, or to ask that we correct or delete it. To make a request, please contact us using the details below.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: Smith and Co Foods Email: hello@smithandcofoods.com.au Location: Victoria, Australia